Generally Available: IT Service Management Connector (ITSMC) is now certified with ServiceNow Washington version

Azure Updates

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Published

Aug 1, 2024

Status

Launched

Timeline

  • August 2024
    General Availability

Product

Azure Monitor

Tag

Features
Services

Category

DevOps
Management and governance

Description

We are certifying IT Service Management Connector (ITSMC) on Washington version of ServiceNow.

Azure services like Log Analytics and Azure Monitor provide tools to detect, analyze and troubleshoot issues with your Azure and non-Azure resources to enable work item integration with IT Service Management products. The ITSM connector provides a bi-directional connection between Azure and ITSM tools to help track and resolve issues faster.