MC1002406 - Microsoft Teams Customer Office Hours: Get help from the product team on deploying Teams for your frontline workers

Note: If you are not using frontline worker functionality, you can safely ignore this message.

We are pleased to announce new weekly Microsoft Teams Frontline Customer Office Hours: A dedicated time for you to engage directly with the product team to support Teams deployments for your frontline workers.

Objective: This initiative aims to enhance live customer engagement and satisfaction by:

• Addressing deployment-related questions in real time
• Providing direct support to ensure smooth and successful rollouts
• Gathering customer feedback to improve frontline worker deployment features

When are Customer Office Hours

The Teams Frontline Customer Office Hours takes place every Wednesday from 9:00-9:30am PT.

What Do Office Hours Cover?

• Customer Q&A: Get answers to questions about deploying teams at scale for your frontline workers and overall deployment best practices.
• Follow-ups: We will capture unresolved issues and address them after the meeting.
• Feedback collection: Share your thoughts on recently released deployment features.

Launch Timeline: Teams Frontline Customer Office hours launched on January 22, 2025.

How to join: Join the Teams meeting with https://aka.ms/TeamsFrontlineCustomerOfficeHours