Published Feb 28, 2025
Agents in Microsoft 365 Copilot Chat in Outlook will be delayed. Targeted Release is now planned for late April 2025, with general availability in early May 2025. These agents will enhance customization and be managed via the Microsoft 365 admin center. More details can be found [here](https://learn.microsoft.com/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps?view=o365-worldwide).
Updated March 28, 2025: During validation, we found some issues which will delay this release. Our updated plan is to make this feature available to Targeted Release customers in Outlook for the Web and the new Outlook for Windows in April, and to WW in May.
Copilot Agents are coming soon to both the Web and Work tabs of Microsoft 365 Copilot Chat in Outlook for the Web and the new Outlook for Windows.
This change is associated with Microsoft 365 Roadmap ID: 481558
When this will happen:
Targeted Release: We will begin rolling out late April 2025 (previously late March) and expect to complete by early May 2025 (previously early April)
General Availability (Worldwide): We will begin rolling out early May 2025 (previously early April) and expect to complete by early June 2025 (previously early May).
How this will affect your organization:
Agents extend the capability of Microsoft 365 Copilot Chat in exciting ways, letting users customize their Copilot experience.
From Copilot in Outlook, the right-side panel will show agents that the user has previously installed or that their admin has previously deployed. The panel will also provide entry points to Get Copilot agents in the app store and to Create an agent.
What you need to do to prepare:
Agents in Outlook will respect the same admin controls as agents in Microsoft 365 Copilot Chat.
Admins can manage agents as apps in the Integrated apps section of the Microsoft 365 admin center. Admins can also enable or disable Copilot extensibility for their org, and control who can access agents within their organization.
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