Microsoft 365 Message Center Archive

MC1090689 - Microsoft Teams: Enhanced peripheral data in Pro Management portal reports for BYOD spaces

Message ID

MC1090689

View in Message Center

Service

Microsoft Teams

Last Updated

Jun 16, 2025

Published Jun 9, 2025

Tag

Updated message
New feature
Admin impact

Roadmap ID

493319

View in M365 Roadmap

Platforms

TeamsAndSurfaceDevices

Summary

Microsoft Teams is enhancing peripheral health reporting in the Pro Management portal for BYOD spaces. This update allows admins to monitor device issues proactively. Room reports need a Teams Shared Devices license, while desk reports are in public preview. Rollout starts in early September 2025 and ends by late September 2025.

More information

Updated June 16, 2025: We have updated the timeline below. Thank you for your patience.

We’re adding new peripheral health reporting capabilities to the Pro Management portal, enabling admins to proactively monitor device issues in bring your own device (BYOD) rooms and desks.

These reports help identify when peripherals are faulty, missing, moved, or undetectable by a PC—allowing admins to take action before users report problems. Reports for rooms require a Teams Shared Devices license. Desk reporting is currently in public preview.

This change is associated with Microsoft 365 Roadmap ID: 493319

When this will happen:

General Availability (Worldwide and GCC): Rollout will begin in early September 2025 (previously early July) and is expected to complete by late September 2025 (previously late July).

How this affects your organization:

Admins can now use peripheral status data to detect hardware issues in BYOD rooms and desks before they impact users. This proactive monitoring can reduce support tickets and improve meeting space reliability.

  • Reports for rooms require a Teams Shared Devices license.
  • Reports for desks are available in public preview and do not yet require a license.

What you can do to prepare:

To ensure accurate peripheral status reporting:

  • Use multiple peripherals in each room or desk setup. The system compares expected device pairings (e.g., if Peripheral A and B are usually connected together, but A is missing, it will be flagged).
  • Simplify connectivity for users by using a single cable solution to connect all peripherals.
  • Ensure rooms and desks are bookable and have associated peripherals—this enables the Teams desktop client to send the necessary telemetry. Peripheral association can be done manually or automatically.

Compliance considerations:

  • Does the change alter how existing customer data is processed, stored, or accessed? Maybe (device telemetry is used for reporting)