MC1092459 - Microsoft Viva Insights: New prompt categories in the Microsoft Copilot Dashboard

Updated March 23, 2026: We have received customer feedback during Public Preview regarding the "Other" prompt category. To help avoid confusion for this category: 1) In the Impact tab within the Copilot Chat deep dive, there will be an updated calculation for the number of prompts submitted in the "Other" category; 2) In the Adoption tab under the "Adoption by app" table, the row for the active user counts corresponding to the "Other" category will be removed. These changes will start rolling out at the end of March 2026 and the Microsoft Learn documentation will contain updated details. Thank you for your patience.

Prompt categories will be available in Microsoft Copilot Dashboard in Microsoft Viva Insights on the web to help you understand key Copilot use cases for your organization. In Microsoft Copilot Chat (work), which is grounded in work data, these prompt categories will include Ask and find, Catch up, Draft and brainstorm, and Other. These metrics will be added to the metrics library in the advanced insights app.

Learn more about Copilot Dashboard licensing requirements in Connect to the Microsoft Copilot Dashboard for Microsoft 365 customers | Microsoft Learn

This message is associated with Microsoft 365 Roadmap ID 486698.

Public Preview: We will begin rolling out in early September 2025 (previously mid-September) and will complete by late September 2025

General Availability (Worldwide): We will begin rolling June 2026 (previously late June 2025February) and willexpect to complete by late July 2025.end of June 2026 (previously end of February).

How this will affect your organization:

Users enabled to view Copilot dashboard will see these updates:

1. Adoption tab: Prompt categories will be available at Viva Insights > Microsoft Copilot Dashboard > Adoption > Adoption by app > Copilot Chat (work) dropdown:

2. Impact tab: Admins can go to Viva Insights > Microsoft Copilot Dashboard > Impact > Copilot chat card > Explore more button to access the prompt categories as metrics in the Copilot impact trend section and the Comparison between groups section:

This change will be available by default.

What you need to do to prepare:

This rollout will happen automatically by the specified dates with no admin action required before the rollout. You may want to notify your admins and/or users about this change and update internal documentation.

Review and assess the impact for your organization. You might consider reviewing with your works council and updating your training and documentation as appropriate.

Learn more: Connect to the Microsoft Copilot Dashboard for Microsoft 365 customers | Microsoft Learn