Viva Engage is updating the Answers tab to require users to select a community when posting questions, improving visibility and response quality. This change will be completed by mid-July 2025, applies to all users, and requires no admin action, though informing users is recommended.
To improve discoverability and ensure questions reach the right experts, we’re updating how questions are posted from the Answers tab in Viva Engage.
When this will happen:
General Availability (Worldwide): Rollout will be completed in mid-July 2025.
How this affects your organization:
Currently, questions submitted via the Answers tab are posted as network-level questions, which are not tied to any specific community. This makes them harder to find and less likely to receive timely responses.
With this update:
This change is on by default and applies to all users in Viva Engage.
What you can do to prepare:
No admin action is required. However, you may want to: