Starting September 9, 2025, the ‘Mobile devices’ settings page will be removed from Outlook Web Access and new Outlook. Users must manage mobile devices via Microsoft Intune, the My Account portal, or native iOS/Android tools. No admin action is needed; inform users and update documentation accordingly.
Introduction
Starting September 9, 2025, we will begin retiring the ‘Mobile devices’ page from the Settings module in Outlook Web Access and new Outlook. This change simplifies device management and aligns with modern tools that offer more robust controls for administrators and end users.
When this will happen
How this will affect your organization
After this change, users will no longer be able to manage mobile device connections to their Microsoft 365 Exchange mailbox directly from Outlook Web Access or new Outlook. Instead, they should use one of the following supported alternatives:
What you need to do to prepare
No admin action is required. This change will roll out automatically. We recommend:
Learn more:
Compliance considerations
No compliance considerations identified, review as appropriate for your organization.