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MC1152323 - Microsoft 365 Copilot Apps installation on devices with Microsoft 365 Apps

Message Center

Metadata at Sep 12, 2025

Published

Sep 12, 2025

Service

Microsoft 365 apps
Microsoft 365 Copilot Chat

Tag

Major change
Feature update
User impact
Admin impact

Metadata changes

Tags
Admin impact, Feature update, Updated message, User impactAdmin impact, Feature update, User impact
End date
Aug 28, 2026Dec 16, 2025

Body changes

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Updated June 15, 2026: We have updated the content and timeline. Thank you for your patience. Introduction

Starting June 2026, wein October 2025, Microsoft will resume the automatic installation ofbegin automatically installing the Microsoft 365 Copilot app to eligibleon Windows devices with thethat have Microsoft 365 desktop client apps. This app provides a centralized entry point for accessing Copilot experiences and AI-powered capabilities across Microsoft 365. This change simplifies access to Copilot and ensures users can easily discover and engage with productivity-enhancing features.

When this will happen

  • General Availability:

    Rollout begins in mid-June 2026early October 2025 and completes by mid-July

November 2025

How this affects your organization

Who is affected:

  • Organizations with Windows devices running Microsoft 365 desktop client apps
  • Customers outside the European Economic Area (EEA) (EEA customers are excluded)
  • Admins responsible for managing Microsoft 365 Apps deployments
  • Users on eligible devices who will see the Microsoft 365 Copilot app appear in their Start menu

What will happen:

  • The Microsoft 365 Copilot app will be automatically installed on Windows devices that have Microsoft 365 desktop apps, unless administrators opt out.
  • The app will appear in the Start menu as a new entry point for accessing Copilot experiences across Microsoft 365.
  • On devices where the app is already installed, no visible change will occur.
  • The app installation is enabled by default and does not require user interaction.
  • This change does not apply to customers in the European Economic Area (EEA).

What you can do to prepare

Admin Actions

  • Before deploying, informReview the documentation for more details and instructions on how to manage this.
  • You can opt out of the installation in the Microsoft 365 Apps Admin Center. 
  • Consider notifying helpdesk and users aboutto reduce confusion and support requests.
  • Update internal documentation if you reference installed apps or Copilot access points.

User Impact

  • Users may see a new app icon for Microsoft 365 Copilot in the upcomingStart menu.
  • On many devices, the app may already be installed, resulting in no visible change to avoid surprises and improve adoption.

Compliance considerations

No compliance considerations identified, review as appropriate for your organization.