MC1158902 - Microsoft Outlook: New third-party enriched properties available for customizing profile cards

Introduction

Microsoft is introducing new customization options for Microsoft 365 profile cards to help organizations enrich user profiles with relevant business information. This update enables the addition of properties such as Role, Division, Employee ID, Employee Number, and Cost Center, sourced from Microsoft Entra ID or external HR systems via Microsoft Graph connectors.

This update is associated with Microsoft 365 Roadmap ID 503111.

When this will happen:

General Availability (Worldwide): Rollout will begin mid-October 2025 and is expected to complete by mid-October 2025.

How this affects your organization:

• Who is affected:
  • Admins managing Microsoft 365 user profiles and organizations using Outlook Web, New Outlook for Windows, Microsoft 365 Copilot app, or People Companion app.
  • Users who find the new properties once they are enabled.
• What will happen:
  • You can now add the following properties to profile cards:
    • Role
    • Division
    • Employee ID
    • Employee Number
    • Cost Center

    Screenshot 1: Profile card with new properties added

    

• Properties can be sourced from:
  • External systems via Microsoft Graph connectors
  • Microsoft Entra ID
• Properties are hidden by default and must be enabled in the Microsoft 365 admin center. Path: Settings > Org settings > People settings > Profile card > Contact info.
  • Screenshot 2: Settings for enabling the properties in M365 admin center

    

• Once enabled, properties will appear in the Contact Information tab of profile cards.
• Changes may take up to 24 hours to reflect across profile cards.

What you can do to prepare:

• Review which properties you want to display on profile cards.
• Ensure these properties are available in Microsoft Entra ID or your external HR system.
• Configure visibility in the Microsoft 365 admin center.
• Refer to the Microsoft Learn documentation for setup guidance.

Coming soon:

• Support for direct ingestion from SAP SuccessFactors and Workday.
• Future support for custom properties from third-party systems.

Compliance considerations:

Question	Explanation
Does the change modify how users can access, export, delete, or correct their personal data within Microsoft 365 services (GDPR Data Subject Rights)?	Users may see additional personal data on profile cards, which may be sourced externally. This may require updates to internal privacy documentation or user guidance.
Does the change add any integration to 3rd party software products?	It enables ingestion of profile data from external HR systems such as SAP SuccessFactors and Workday via Microsoft Graph connectors.
Does the change include an admin control and can it be controlled through Entra ID group membership?	Admins can configure visibility of these properties in the Microsoft 365 admin center.