MC1169073 - Microsoft 365 Copilot: New usage intensity metrics available in admin center report

Introduction

To help organizations gain deeper insights into Copilot adoption—especially among users with Copilot licenses—we’re introducing new usage intensity metrics in the Microsoft 365 admin center. These metrics include aggregated prompt activity at both the organization and user levels. User-level metrics capture total prompts submitted across Copilot Chat (work) and Copilot Chat (web), as well as active days. This enhanced visibility enables admins to track usage patterns and adoption trends more effectively.

The update to the report is rolling out and will be available under Reporting > Usage > Microsoft 365 Copilot > Copilot.

This message is associated with Microsoft 365 Roadmap ID 503860.

When this will happen: General Availability (Worldwide): Rollout begins mid-October 2025 and is expected to complete by late October 2025.

How this affects your organization:

• Who is affected: Admins managing Microsoft 365 Copilot usage reporting.
• What will happen: Following new metrics will be available: 
  • Total and average prompt counts at both organization and user levels
  • Daily prompt submission trends in Copilot Chat
  • Prompts submitted (any app)
  • Copilot Chat (work) prompts submitted
  • Copilot Chat (web) prompts submitted
  • Active days

What you can do to prepare:

• No admin action is required prior to rollout.
• Inform relevant stakeholders to begin utilizing the updated report once available.
• Review updated reporting paths and metrics in the Microsoft 365 admin center.

Learn more: Microsoft 365 reports in the admin center – Microsoft 365 Copilot usage | Microsoft 365 | Microsoft Learn

Compliance considerations:

No compliance considerations identified, review as appropriate for your organization.