Microsoft 365 Message Center Archive

MC1174856 - Microsoft 365 Copilot: Session persistence enhancement for Copilot chat

Message ID

MC1174856

View in Message Center

Service

Microsoft 365 Copilot Chat

Last Updated

Oct 30, 2025

Published Oct 18, 2025

Tag

Updated message
New feature
User impact
Admin impact

Roadmap ID

500638

View in M365 Roadmap

Platforms

Web

Summary

Microsoft 365 Copilot chat will preserve conversations by creating session entries in the navigation pane upon prompt submission, allowing users to return without losing progress. This feature, requiring a Copilot Starter or Premium license, will roll out globally from November 5 to 30, 2025, with no admin action needed.

More information

Updated October 30, 2025: We have updated the timeline. Thank you for your patience. 

Introduction

We’re improving the reliability of Copilot chat by ensuring that conversations are preserved even when users navigate away from a chat. With this update, a session entry is created in the navigation pane as soon as a prompt is submitted. This allows users to return to the conversation later without losing context or progress.

This capability will be available to users with a Microsoft 365 Copilot Starter or Premium license. No additional license or add-on is required beyond a valid Microsoft 365 Copilot license.

This message is associated with Microsoft 365 Roadmap ID 500638.

When this will happen:

  • Worldwide (General Availability): Rolling out from November 5, 2025 (previously October 27), to November 30, 2025 (previously October 31)
  • GCC: Rolling out from November 19, 2025 (previously November 3), to November 30, 2025 (previously November 28)
  • GCC High: Rolling out from November 26, 2025 (previously November 10), to November 30, 2025 (previously November 28
  • DoD: Rolling out from November 19, 2025 (previously November 10), to November 30, 2025 (previously November 28)

How this affects your organization:

Who is affected: All users of Microsoft Copilot (Microsoft 365) in commercial, GCC, GCC High, and DoD environments with a valid Microsoft 365 Copilot Starter or Premium license.

What will happen:

  • A session entry will now appear in the navigation pane immediately after a prompt is submitted.
  • Users can navigate away from a chat and return later without losing the conversation.
  • This update improves continuity and reduces the risk of session loss.
  • No changes to admin settings or policies are required.

What you can do to prepare:

No admin action is required at this time. You may wish to:

  • Confirm that users have a Microsoft 365 Copilot Starter or Premium license.
  • Inform helpdesk staff of this behavior change.
  • Update internal documentation if you describe Copilot chat behavior.

Compliance considerations:

No compliance considerations identified, review as appropriate for your organization.