MC1198705 - Microsoft 365 Copilot: Nine new connectors now generally available

Microsoft 365 Copilot connectors enable your organization to bring content from third-party systems into Microsoft 365 so that Copilot can reason over it, ground responses, and improve knowledge discovery. With connectors, your users can search, retrieve, summarize, and interact with enterprise data—no matter where it resides.

We are pleased to announce the general availability (GA) of nine new Microsoft 365 connectors across engineering systems, knowledge bases, cloud storage, and service platforms. These connectors have completed all quality, reliability, security, and documentation requirements, and are now fully supported for production use.

The following connectors are now GA:

• GitHub Cloud – Knowledge Base
• GitHub Cloud – Issues
• GitHub Cloud – Pull Requests
• Freshservice (solution articles)
• Guru (knowledge cards)
• Dropbox (files)
• Google Drive (files)
• Zendesk Help Center (articles)
• Amazon S3 (files & objects)

These releases represent a major milestone in expanding the Copilot extensibility ecosystem and enabling organizations to unlock high-value knowledge trapped in external systems.

This message is associated with Microsoft 365 Roadmap ID 513282.

General availability is effective immediately.

Who is affected: Admins managing Microsoft 365 Copilot connectors and users leveraging Copilot for external content.

What will happen:

• Organizations can deploy nine new GA connectors for Copilot.
• End users will be able to:
  • Use Copilot to reason over engineering knowledge, tickets, help-center content, files, and cloud object stores.
  • Ask domain-specific questions grounded in indexed content.
  • Search connected content through Microsoft Search surfaces such as Copilot Search, SharePoint, Bing, Windows Search, and Microsoft 365 apps.
• Existing preview participants do not need to take any action; their connections will continue under GA.

• Review connector documentation for setup guidance and capabilities.
• Ensure required authentication and permissions are configured.
• Plan indexing scopes to optimize grounding quality in Copilot.
• Optionally run pilot deployments within selected departments before broader rollout.

Learn more: Microsoft 365 Copilot connectors overview | Microsoft Learn

No compliance considerations identified. Review as appropriate for your organization.