MC1199768 - Outlook: New and improved People Hub on Web

Message ID

MC1199768

View in Message Center

Service

Microsoft 365 for the web

Last Updated

Feb 23, 2026

Published Dec 18, 2025

Tag

Major change

Updated message

New feature

User impact

Admin impact

Roadmap ID

537282

View in M365 Roadmap

Platforms

Web

Summary

The new People Hub in Outlook Web offers a modern multi-column layout, faster search, automatic duplicate linking, and enriched contact details. Rollout began January 2026, completing by March 2026, with automatic migration to the new experience and no admin action required. Training resources are available.

More information

Updated February 23, 2026: We have updated the timeline. Thank you for your patience.

Introduction

We’re introducing the new and improved People Hub in Outlook Web, designed to deliver a modern, multi-column contacts experience with fast search and a streamlined interface. We’re investing in fast, relevant search and modern contact management capabilities that deliver a high-quality experience for everyone.

This update provides a unified view of each person, automatically links duplicate entries, and enriches contacts with organizational profile information where available. These enhancements aim to improve reliability and scalability for organizations of all sizes, while phasing out older solutions that no longer meet performance expectations.

This message is associated with Roadmap ID 537282.

When this will happen:

Targeted Release (Worldwide): We began rolling out on mid-January 2026 and completed in mid-February 2026.
General Availability (Worldwide): We will begin rolling out on late March 2026 (previously late February) and expect to complete by end of March 2026 (previously mid-March).

How this affects your organization:

Who is affected: All Outlook Web users and admins managing contact solutions in Microsoft 365.

What will happen:

Users will see a refreshed People Hub with a modern, multi-column layout and improved search capabilities.
Duplicate contacts will be automatically linked, and organizational profile data will enrich contact details where available.
All users will be migrated to the "New Contacts" experience automatically. The toggle to switch off "New Contacts" will no longer be available.
No admin action is required; the feature will be enabled by default.

What you can do to prepare:

Admins can start training users on the new Contacts experience. Learn more: Add, find, edit, or delete a contact in Outlook.
Before rollout, we will update this post with updated documentation.

Compliance considerations:

No compliance considerations identified; review as appropriate for your organization.