MC1227088 - Microsoft 365 Copilot: Business justification for Copilot license requests

Introduction

To help organizations streamline approval workflows and improve governance, users who request a Microsoft 365 Copilot license will be able to submit a business justification with their request. Admins will see this justification during review, enabling faster and more informed decisions while reducing manual follow-ups.

This message is associated with Microsoft 365 Roadmap ID 547731.

When this will happen

General Availability (Worldwide): Rollout will begin in late March 2026 and is expected to complete by late April 2026.

How this affects your organization

Who is affected:

• Users who request Microsoft 365 Copilot licenses
• Admins who review, approve, or manage Copilot license requests

What will happen:

• Users requesting a Copilot license will see a new field to provide a business justification.
• Admins will see the justification as part of the review experience.
• The feature will be on by default with no tenant configuration required.
• Existing license request workflows will continue to function as they do today.
• There will be no impact to the user experience unless they request a Copilot license.
• No changes to admin policies, settings, or reporting.

Screenshot 1 - A license request will be created when the user clicks Request License:

Screenshot 2 - On the next screen, there is an option to provide a business justification for the request; this step is optional:

Screenshot 3 - View of the dropdown menu with business justification options:

What you can do to prepare

No action is required.

Optional steps:

• Notify helpdesk or approvers about the new justification field.
• Review or update internal documentation as needed.
• If you track license request metadata, ensure your internal workflows and tools account for the justification field.

Compliance considerations

No compliance considerations identified. Review as appropriate for your organization.