MC1266023 - Microsoft 365 Copilot: Comprehensive Copilot metrics in Copilot Analytics

Updated May 29, 2026: We have updated the timeline. Thank you for your patience. 

Introduction

We are adding new Copilot metrics across Microsoft 365 apps to help you better understand how users engage with Copilot. These metrics include actions taken in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote, and intent-based usage across Outlook, Word, Excel, and PowerPoint. This update expands visibility into how users adopt Copilot and supports improved insights in the Copilot Dashboard and Advanced Analysis in Copilot Analytics. 

In parallel, Microsoft 365 Copilot Chat will unify Work and Web tabs into a single, streamlined Copilot Chat experience. As part of this change, Copilot Analytics will consolidate Copilot Chat (Work) and Copilot Chat (Web) reporting into one unified Copilot Chat metric.

This message is associated with Microsoft 365 Roadmap ID 557981.

When this will happen

• General Availability (Worldwide): We will begin rolling out in early June 2026 (previously late May) and expect to complete in mid-June 2026 (previously early June).
• General Availability (GCC): We will begin rolling out in early June 2026 and expect to complete in end of June 2026.

How this affects your organization

Who is affected

• This capability is available to users who are licensed for Microsoft 365 Copilot.
• All Microsoft 365 tenants with access to Copilot Dashboard or Copilot Analytics in Viva Insights

What will happen

• New metrics will appear in the Copilot Dashboard and Advanced Analysis.
• Copilot Chat (Work) will be renamed as Copilot Chat, and Copilot Chat (web) will be renamed as Copilot Chat (legacy web).
• You will be able to track Copilot usage in the Microsoft 365 Copilot app, Microsoft Edge, and OneNote:

   

  

• Additional intent-based scenarios will be measured in Outlook, Word, Excel, and PowerPoint. These scenarios include suggested replies, translation, coaching, and clean data.
• The feature will be enabled automatically for all tenants.
• No configuration changes or policy updates are required.

What you can do to prepare

• No action is required before rollout.
• You may choose to notify relevant teams about the new metrics.
• Update internal documentation if your organization tracks Copilot usage analytics.
• Review updated online documentation when it becomes available in early May.

Compliance considerations

No compliance considerations identified. Review as appropriate for your organization.