Microsoft Defender for Office 365 will tag promotional emails as "promotions" and can auto-move them to a Promotions folder, learning from user actions to improve sorting. Rollout begins mid-April 2026 (preview) and July 2026 (general availability) worldwide, affecting all tenants with configurable admin controls.
Introduction
We are enhancing how Microsoft Defender for Office 365 identifies and manages promotional email. Promotional messages will be tagged as “promotions” (previously “Bulk” in preview) and can be moved automatically to a new Promotions folder. The system learns from user actions, such as moving messages into or out of the Promotions folder and applies those preferences to future messages. These improvements reduce inbox clutter and help users stay focused while still receiving promotional content they want.
When this will happen
How this affects your organization
Who is affected
What will happen
Figure one - Admin configuration for tagging using exchange transport rule (required for public preview opt-In):

Figure two - Admin configuration for Bulk moves enabled to provision the promotions folder:

Figure three - System tagging of “Promotions” in outlook client and promotions folder:

Figure four - User inbox rules using the promotions” tag:

What you can do to prepare
Compliance considerations
| Question | Answer |
| Does the change alter how existing customer data is processed, stored, or accessed? | Yes. Incoming email will receive the promotions classification and may be moved automatically to the Promotions folder depending on admin configuration. |
Does the change introduce or significantly modify AI or ML that interacts with customer data? | Yes. The system learns from user actions when they move messages and applies that learning to future similar messages. |
| Does the change include an admin control, and can it be controlled through Entra ID group membership? | Yes. Admins can enable or disable Bulk Moves Enabled and can opt in to tagging during Public Preview. These controls can be scoped using existing admin delegation models. |
| Does the change allow a user to enable or disable the feature themselves? | Yes. Users can override tagging behavior by moving messages in or out of the Promotions folder, which trains the ML model and adjusts future message handling. |