MC1387573 - Microsoft Teams: Governance for built-in agents in the Teams admin center

Updated July 20, 2026: We have updated the content. Thank you for your patience.

What and Why

We are introducing a new governance experience in the Teams admin center that enables admins to manage built-in Teams agents in a dedicated, centralized location. These built-in agents, including Channel Agent, Facilitator and Copilot Agent in Teams are integrated directly into core Teams experiences and do not require installation from the app store.

This update improves administrative clarity and control by separating governance for built-in agents from traditional apps and bringing them into a single, dedicated management surface. This enables more precise policy management and supports enterprise-ready AI governance at scale.

This message is associated with Microsoft 365 Roadmap ID 564766.

Rollout Schedule

1. General Availability (Worldwide, GCC): Early July 2026 through mid-July 2026

Impact on Your Organization

Who is affected

1. Microsoft 365 tenant admins managing Teams apps and experiences

Platforms/Services

1. Teams admin center (web)
2. Microsoft Teams

What will happen

1. A new admin experience will be available at: Teams admin center > Teams apps > Built-in Teams agents
2. 
3. Built-in agents will be managed separately from traditional apps and agents.
4. Admins will be able to:
5. Allow or block individual built-in agents
6. Assign access to specific users or groups
7. Configure agent-specific settings
8. Built-in Teams agents will no longer be governed by the Org-wide app setting for Microsoft apps.
9. Existing agent-level configurations will remain unchanged after rollout. However, if no agent-level configuration is set and availability is currently controlled by the org-wide Microsoft apps setting, that org-wide setting will no longer apply to built-in Teams agents.
10. For users who already have the app installed, we will carry those installs forward and make the app available to those same users.
11. Going forward, install action will no longer be available in the admin center UX for these built-in agents, as they do not require separate installation.
12. The feature will be available by default as part of the updated admin experience.

Action Required / Recommendations

No action is required before rollout.

We recommend that you:

1. Review your current org-wide app settings for Microsoft apps. If the org-wide Microsoft apps setting is turned off and no agent-level configuration exists for these agents, their availability will change to allowed after rollout.
2. Review and update agent-level permissions and configurations as needed in the new admin experience.
3. Review install settings and audience for this change.
4. Inform your admins and helpdesk teams about the new management surface and controls in the Teams admin center.
5. Update internal documentation that references Teams app governance.

Learn more:

1. Facilitator in Microsoft Teams meetings | Microsoft Support
2. Get started with Channel Agent for Teams channels | Microsoft Support
3. How to use Microsoft 365 Copilot in Teams group chats | Microsoft Support

Compliance considerations