MC1441767 - Follow up to IT1431577: Recommended update KB5101684 Preview for Windows devices

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Summary

The message recommends installing the Windows cumulative update KB5101684 Preview to fully remediate the issue from IT1431577. This update provides a client fix and platform improvements. Organizations should deploy this update following their usual update and validation procedures.

Published

Jul 28, 2026

Service

Microsoft Intune

Tag

User impact

Act by

Jul 29, 2026

More information

We wanted to provide a follow up on our previous communication IT1431577. While the impact was mitigated through an Intune service update, full remediation requires a client fix that is now available in the latest Windows cumulative update (KB5101684) Preview. We recommend installing this cumulative update broadly to ensure devices in your organization benefit from this platform-level improvement.

How this will affect your organization:

If you have Windows devices that were impacted by the issue described in incident IT1431577, we wanted to inform you that Windows has released an update that further addresses the underlying issue.

What you need to do to prepare:

We recommend updating devices with KB5101684 Preview or later to receive the Windows-side fix and associated quality improvements. You should follow your standard update deployment and validation processes when rolling out the update.