MC1539004 - Work IQ expands memory capabilities to agents

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Summary

Work IQ introduces a new MCP path, /memory/me/coreMemories, giving authorized agents read-only access to a user's personalized memory profile, including Custom Instructions, Saved Memories, and chat history insights. Rolling out globally in December 2026, access is controlled by default-enabled admin policies and respects user personalization settings.

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Published

Nov 5, 2026

Service

Microsoft Copilot (Microsoft 365)

Tag

Major change
New feature
User impact
Admin impact

More information

What and why

A new Work IQ MCP path, /memory/me/coreMemories, gives authorized agents access to a user’s memory profile. This profile enables agents to provide more personalized and relevant assistance. At launch, it includes Custom Instructions, Saved Memories, and memories derived from chat history. The memory profile will continue to evolve and improve over time.

Rollout schedule

  • General Availability (Worldwide): Beginning in early December 2026 and expected to complete by late December 2026

Impact on your organization

Who is affected

  • Users whose agents have access to the Work IQ MCP server and whose applicable personalization settings allow the relevant information to be included in their memory profile

Platforms and services

  • Work IQ MCP
  • Microsoft 365 Copilot

What will happen

A new /memory/me/coreMemoriespath in Work IQ MCP will provide a memory profile for the authenticated user.

The path supports only the fetch tool. Memory cannot be written or modified through Work IQ MCP.

Only the authenticated user’s memory profile is available. A user’s memory profile is not shared with other users.

Work IQ MCP has a new policy that controls access to memory through Work IQ MCP at Microsoft 365 Admin center > Agents > Tools > Registry > Work IQ MCP > Policies. Like other read policies, this policy is enabled by default.

If Enhanced personalization is disabled, Copilot Memory is disabled and is not available through the MCP path.

  • User personalization settings in Copilot Chat > Settings > Personalization are respected:If Customize Copilot is disabled, Custom Instructions are not included in the memory profile.
  • If Saved memories is disabled, saved memories are not included in the memory profile.
  • If Chat history & work insights is disabled, insights from chat history and Microsoft 365 activity are not included in the memory profile.

Changes to the Enhanced personalization control and to the user settings may take up to 48 hours to take effect.

Action required and recommendations

No admin action is required.

Admins who want to manage access to memory through Work IQ MCP can review the memory read policy at Microsoft 365 Admin center > Agents > Tools > Registry > Work IQ MCP > Policies.

Compliance considerations

Does the change include an admin control?Yes. Work IQ MCP has a memory read policy under Microsoft 365 Admin center > Agents > Tools > Registry > Work IQ MCP > Policies. The policy is enabled by default.