Published Jun 10, 2024
The message details the upcoming introduction of Cross-location Shifts in the Microsoft Teams Shifts app, allowing frontline managers to offer open shifts across multiple locations. This feature will start rolling out in early October 2024 for Targeted Release and in late October 2024 for General Availability. It includes benefits, prerequisites, and preparation instructions. Microsoft 365 Roadmap ID 394351 is associated with this update.
Updated August 21, 2024. We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message.
Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile.
This message is associated with Microsoft 365 Roadmap ID 394351.
When this will happen:
Targeted Release: We will begin rolling out early October 2024 (previously mid-September) and expect to complete by mid-October 2024 (previously late September).
General Availability (Worldwide): We will begin rolling out mid-October 2024 (previously late September) and expect to complete by late October 2024 (previously early October).
How this will affect your organization:
Before the rollout, frontline managers are not able to not able to offer open shifts across multiple locations in a region.
After the rollout
Benefits of cross-location shifts:
The cross-location shifts feature requires the following conditions:
Admins or frontline managers can enable these prerequisites through:
What you need to do to prepare:
This rollout will happen automatically by the specified dates with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation as appropriate.
Before rollout, we will update this post with revised documentation.
For reference: Manage the Shifts app for your organization - Microsoft Teams | Microsoft Learn