Published Jun 10, 2024
The message details the upcoming rollout of the Cross-location Shifts feature in the Microsoft Shifts app for Teams, allowing frontline managers to offer and workers to select open shifts across multiple locations. Rollout updates and benefits are provided, along with preparation instructions and relevant documentation links.
Updated January 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message.
Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile.
This message is associated with Microsoft 365 Roadmap ID 394351.
When this will happen:
Targeted Release: We will begin rolling out late October 2024 (previously mid-October) and expect to complete by early November 2024 (previously late October).
General Availability (Worldwide): We will begin rolling out early November 2024 (previously late October) and expect to complete by mid-February 2025 (previously mid-January).
How this will affect your organization:
Before the rollout, frontline managers are not able to not able to offer open shifts across multiple locations in a region.
After the rollout
Benefits of cross-location shifts:
The cross-location shifts feature requires the following conditions:
Admins or frontline managers can enable these prerequisites through:
What you need to do to prepare:
This rollout will happen automatically by the specified dates with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation as appropriate.
Before rollout, we will update this post with revised documentation.
For reference: Manage the Shifts app for your organization - Microsoft Teams | Microsoft Learn