Microsoft 365 Message Center Archive

MC801980 - Legacy Outlook clients retirement plan

Message ID

MC801980

View in Message Center

Service

Exchange Online
Microsoft 365 for the web
Microsoft 365 apps

Last Updated

Jun 18, 2024

Published Jun 14, 2024

Tag

Major change
Updated message
User impact
Admin impact
Retirement

Summary

Starting mid-July 2024, legacy Outlook clients will be retired, affecting users with outdated versions on iOS, Android, Mac, and Windows Mail and Calendar applications. From mid-August, outdated browsers will receive an error on Outlook web. Users must update to the latest versions for continued functionality and support.

More information

Updated June 18, 2024: This post does not refer, nor does it impact classic Outlook for Windows. For the latest timing update for the new Outlook for Windows, please read New Outlook for Windows: A Guide to Product Availability. We apologize for any confusion and thank you for your feedback.

Starting in mid-July, for organizations that use vanity domains and their users are on the following version of clients they will experience functionality diminishing:

  • Outlook for iOS versions prior to 4.2411,
  • Outlook for Android versions before 4.2342,
  • Outlook for Mac versions older than 16.73
  • Windows Mail and Calendar applications

We encourage users to switch to the new Outlook for Windows, and update to the newest versions of Outlook on iOS, Android, and Mac. Our ongoing development efforts and advanced security measures will be focused on these updated platforms.

Starting in mid-August, for Outlook on the web and Outlook.com:

  • If users are using an old browser, they will receive an error page, and prompt to get the newer version of browser to continue using Outlook on the web.
    • Internet Explorer
    • Microsoft Edge Legacy
    • New Microsoft Edge<=79
    • Chrome<=79
    • Safari <=13.1
    • Mozilla Firefox< =78
    • Opera <=76
  • The light version of Outlook on the web will also be retired.

When this will happen:

For Outlook iOS, Android, Mac and Windows Mail and Calendar Application, we'll be gradually rolling this out to customers in mid-July 2024, and the roll out will be completed by late September 2024.

For Outlook on the web, we’ll be gradually rolling this out to customers in mid-August 2024, and the roll out will be completed by late October 2024.

How this will affect your organization:

Once this change has rolled out legacy Outlook clients will no longer be supported.

For Outlook iOS, Android, Mac and Windows Mail and Calendar Application, users will no longer be able to send or receive new emails when this change is applied.

For Outlook on the web, IsOptimizedForAccessibility parameter will no longer be supported in Set-CASMailbox Cmdlet for Exchange Online User. Outlook on the Web latest supports all the accessibility features. We will no longer redirect to OWA light via this configuration. If users are still on the older browsers, they will see an error page.

What you need to do to prepare:

We recommend you upgrade your clients from legacy Outlook clients to the latest version of Outlook clients for the latest features and security protections.

Learn more