MC804771 - Microsoft Teams: Detecting and hiding inactive channels

Service

Microsoft Teams

Published

Jun 24, 2024

Tag

New feature
User impact

Platforms

Desktop
Mac
Web

Summary

Microsoft Teams will soon automatically hide inactive channels, with rollout phases starting mid-July 2024 and ending late October 2024. Users can manage hidden channels and opt out in Teams Settings. This feature is default and requires no admin action, but informing users is suggested.

More information

Note: Users with EDU licenses assigned will not receive this change.

Coming soon: Microsoft Teams will automatically detect and hide inactive channels you have not interacted with recently. You can review the list of channels and unhide some or all of them. You can opt out of automatic hiding from Teams Settings or initiate the hiding process on demand. This message applies to Microsoft Teams for Desktop, web, and Mac.

This message is associated with Microsoft 365 Roadmap ID 325780.

When this will happen:

Targeted Release: We will begin rolling out mid-July 2024 and expect to complete by late July 2024.

General Availability (Worldwide): We will begin rolling out mid-August 2024 and expect to complete by mid-September 2024.

General Availability (GCC): We will begin rolling out late September 2024 and expect to complete by early October 2024.

General Availability (GCC High): We will begin rolling out early October 2024 and expect to complete by mid-October 2024.

General Availability (DoD): We will begin rolling out late October 2024 and expect to complete by late October 2024.

How this will affect your organization:

Before this rollout: Users had to manually hide inactive channels.

After this rollout: Teams will hide channels that have been inactive and notify the user with the message, "We're hiding some inactive channels for you." The user can select View changes to see the details (second screenshot):

user settings

The user can keep the channels hidden or show them again:

user settings

To initiate or stop channel hiding, go to Teams > Settings > Chats and channels > Hide inactive channels:

user settings

This feature is on by default and all Teams users on the affected platforms will have access to it.

What you need to do to prepare:

Admins need to be aware of this feature, but no additional action is needed. This rollout will happen automatically by the specified dates with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation as appropriate.