Microsoft Teams is introducing new administrative units (AUs) to facilitate delegation of administration to specific subsets of users, enhancing management flexibility. This update, part of Microsoft 365 Roadmap ID 402186, will be available between August and September 2024. Global admins must set up AUs in the Microsoft Entra portal.
Coming soon to Microsoft Teams: New administrative units (AUs) to simplify Teams administration in the Teams admin center. AUs are a way to delegate administration to a subset of users in your organization, based on attributes such as department, location, or business unit along with help of granular role-based access control (RBAC) roles. With the help of AUs, you can create more granular and flexible management scenarios for your Teams environment. This message applies to Teams for Desktop, mobile, and Mac.
This message is associated with Microsoft 365 Roadmap ID 402186.
When this will happen:
General Availability (Worldwide): We will begin rolling out early August 2024 and expect to complete by early September 2024.
How this will affect your organization:
Before the rollout: RBAC roles exist, but Teams admins are not able to delegate Teams administration to these roles.
After the rollout, Global admins will be able to assign the following roles to Administrative Units. These roles can manage only the users and groups assigned to the specific AU:
Depending on the RBAC role assigned, an admin will be able to manage these administrative areas (from the Teams admin center or Teams PowerShell):
By default, the AUs are on and accessible to any Teams Global admin. Global admins first need to complete the initial setup of administrative units in the Microsoft Entra portal.
Manage policy assignments from the User details page or the respective policy pages in Teams admin center:
Troubleshoot meetings in progress and past meetings from the User details page in Teams admin center:
Review PSTN (Public Switched Telephone Network) reports for users in an AU in Teams admin center:
What you need to do to prepare:
This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify your Global admins of this new capability and update your training and documentation as appropriate.
Before rollout, we will update this post with revised documentation.
Learn more: Create or delete administrative units - Microsoft Entra ID | Microsoft Learn