MC818889 - Microsoft 365 admin center: Self-service purchase notifications

Starting in July 2024, you will receive notifications in the Microsoft 365 admin center when users make self-service purchases. This change is significant for the following reasons:

• Awareness: Keeping you informed is crucial. With these notifications, you will stay updated on all activities in the tenant(s) you manage.
• Actionable Insights: We aim to empower you to take necessary steps. Whether it is managing subscriptions or ensuring security and compliance for vetted products, these insights will help align with your processes

When this will happen:

General Availability (Worldwide): We will begin rolling out late July 2024 and expect to complete by late August 2024.

How this will affect your organization:

Before this rollout: You had no insight into self-service purchases by your users. 

Users in your organization can purchase and manage subscriptions through self-service purchases. Global admins and Billing admins will receive notifications when users make self-service purchases:

You will have options to:

• Maintain the self-service purchase 
• Turn off self-service purchases
• Take over subscriptions
• Cancel subscriptions 

This new feature is on by default and all Microsoft 365 admins have access to it. 

What you need to do to prepare:

Get familiar with the self-service purchases FAQ to ensure a smooth experience for users. Here is what you need to know:

Policy awareness

• You should understand the self-serve policy thoroughly. 
• This policy governs whether users can or cannot buy subscriptions through self-service purchases. 

Taking action

 You can adjust the policy settings based on your organization’s needs. 

Options include

• Allowing or restricting self-service purchases
• Taking over subscriptions
• Canceling subscriptions through the Microsoft 365 admin center

This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation as appropriate.