MC822719 - Microsoft Outlook: Simplified mobile app sign in

Service

Exchange Online
Microsoft 365 for the web

Published

Jul 19, 2024

Tag

Feature update
User impact
Admin impact

Platforms

Web

Summary

Outlook mobile apps will soon allow sign-in via QR code, rolling out from mid-August to mid-November 2024. This feature will be on by default but can be disabled by admins. No action is required before the rollout, but informing users and updating documentation is advised.

More information

Coming soon to Microsoft Outlook mobile apps: Users will be able to sign in with a QR code (instead of entering a username and password).

This message is associated with Microsoft 365 Roadmap ID 406169.

When this will happen:

Public Preview: We will begin rolling out mid-August 2024 and expect to complete by mid-September 2024.

General Availability (Worldwide): We will begin rolling out mid-September 2024 and expect to complete by mid November2024.

How this will affect your organization:

In Outlook on the web, your users will be able to go to the Help tab at the top of the screen and select the new Outlook mobile option to get the QR code. Users can scan the QR code with their Outlook Mobile app to sign in without entering their username and password. Outlook will use their identity from Microsoft Entra to securely log them into the mobile app, and users will remain signed in to their mobile app unless manually they sign out.

user controls

user controls

What you need to do to prepare:

This feature will be enabled by default. Admins can disable QR sign in in Microsoft admin center by setting the mailbox policy AccountTransferEnabled to false. This action will prevent the QR code sign in, but users who have already used the QR code will not be signed out from their Outlook mobile app.

This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation.

Learn more: Use a QR code to sign-in to the Outlook mobile apps - Microsoft 365 admin | Microsoft Learn