Microsoft 365 Message Center Archive

MC830253 - Microsoft Teams: Download town hall and webinar Q&As to CSV

Message ID

MC830253

View in Message Center

Service

Microsoft Teams

Published

Jul 22, 2024

Tag

New feature
User impact

Roadmap ID

398446

View in M365 Roadmap

Platforms

Desktop
Mac

Summary

Microsoft Teams will soon allow town hall and webinar organizers to download Q&A sessions as CSV files. This feature will be globally available from mid-August to early September 2024 and will be accessible by default on Teams for Desktop on PC and Mac. Organizers can access the report under the 'Reports' section after the event. No admin action is required for this rollout.

More information

Coming soon to Microsoft Teams: Town hall and webinar organizers will be able to download a CSV file of questions and answers posted in Teams Q&A by town hall or webinar attendees. This message applies to Teams for Desktop on PC and Mac.

This message is associated with Microsoft 365 Roadmap ID 398446.

When will this happen

General Availability (Worldwide): We will begin rolling out in mid-August 2024 and expect to complete by early September 2024.

How this will affect your organization:

Before this rollout: Town hall and webinar organizers were not able to download Q&A to CSV.

After the rollout:

After concluding a town hall or webinar, organizers can go to the Reports section of their Teams town hall or webinar invitation and download the Q&A report, which contains:

  • Source: Who posted the conversation (organizer or attendee)
  • Type | Conversation type: Discussion, Question, or Reply
  • Identity: Identity of user who engaged in the conversation
  • Time stamp: When the conversation was posted
  • Conversation ID: Unique identifier of the conversation
  • Reply to ID: Reply ID of the conversation in response to a question or a discussion
  • Content: The content of the conversation
  • Reactions: The total number of reactions to the conversation

This feature is on by default and accessible to all Teams users on Desktop and web on PC and Mac.

After a town hall or webinar, users will be able to go to Teams > Calendar > Details > Manage event:

user controls

From the Manage event page, users can select Reports > Download > Q&A report:

user controls

The Q&A report downloads to CSV and contains content from the town hall or webinar:

user controls

What you need to do to prepare:

Let Teams town hall and webinar organizers know that in August 2024 they can download content from their Q&A to CSV, just like they can for Teams Live Events.

This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to update any relevant documentation as appropriate.

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