Message Center is the primary channel to receive updates about your Microsoft services. Occasionally, we will send email service notifications regarding upcoming changes that require customer action, planned maintenance, or other important announcements.
To expand access and help you manage recipients in your organization, we will be implementing a new policy for receiving these transactional, email service notifications.
How does this affect me?
Previously, email service notifications were occasionally sent to users who were assigned the System Administrator role in an environment, with the option for admins to add additional recipients via a PowerShell cmdlet.
Starting
December 1, 2024, only users assigned a
Dynamics 365 administrator or
Power Platform administrator role in the Microsoft 365 admin center, or Microsoft Entra admin center, will receive email notifications.
What actions do I need to take?
Please ensure users who are intended to receive the email service notifications have one of the required roles assigned by December 1, 2024, to avoid any disruption in service communications.
To assign a service admin role to a user, follow refer to the following articles:
Additionally, review the other ways of receiving email from
Message Center, or the
Service health dashboard, to ensure visibility of the primary communication channels.