MC916297 - Outlook for iOS to match Android Authenticator Auto Open Behavior

Service

Microsoft 365 apps

Published

Oct 23, 2024

Tag

Feature update
User impact

Summary

Outlook for iOS will update its authentication to auto-open the Authenticator app, aligning with Android's behavior. This eliminates the need for users to manually initiate the process. The rollout starts in late November 2024 and should be complete by mid-December 2024. Organizations using Outlook for iOS are affected. No action is required from users or admins to implement this change.

More information

We're changing the way Outlook for iOS authenticates users with the Authenticator mobile app integration to match Outlook for Android. Currently in Outlook for iOS users are required to tap a button called "Open Authenticator" to initiate the Authenticator app authentication flow. In Outlook for Android this flow opens automatically without requiring the user to tap a button. We will now be matching that behavior in iOS so the user no longer has to tap the "Open Authenticator" button.

When this will happen:

General Availability (Worldwide, GCC, GCC High, DoD) We will begin rolling out this change in late November 2024 and expect to complete by mid-December 2024.

How this will affect your organization:

You are receiving this message because our reporting indicates your organization may be using Outlook for iOS. To see how many users are currently using Outlook for iOS there are report instructions here: Microsoft 365 Reports in the admin center - Email apps usage

Users will no longer need to tap the "Open Authenticator" button to initiate Authenticator app based mobile authentication, when this change is implemented.

What you need to do to prepare:

When this change takes effect, users and admins will not need to do anything for your organization to take advantage of this behavior.

Information about device enrollment with Intune for iOS can be found here: Overview of Apple device enrollment in Microsoft Intune.