MC917748 - Microsoft Teams and Microsoft Outlook: Name pronunciation on the profile card

Updated May 9, 2025: We will be starting roll out of the feature to Production on Tuesday 13th May 2025. The roll out should take a week and a half to complete to 100%.

Admins who have toggled the feature ON should expect the feature to be available on the Profile card for users to record. "

Updated April 29, 2025: We have now shipped the admin control, the name pronunciation feature is OFF by default so admins will need to toggle it ON. The instructions in this support document explain how to turn the feature on.

Important! Starting from April 29, 2025, if you haven't turned the name pronunciation feature ON, any existing recordings on profile cards will be deleted. Your users will need to re-record their name pronunciation.

The admin toggle for Name Pronunciation is rolling out to Production starting this week. Admins will be required to configure in the admin center to avoid loss of data. Instructions to configure are in this support article. Please expect the admin toggle in the admin center starting the week of April 14th through April 18th, 2025.

 We will be shipping to preview without the admin toggle however an admin toggle will be available before general availability. If there are concerns or your organisation wants to opt out, please raise an incident to address this. 

Coming soon to Microsoft Outlook and Microsoft Teams: A name pronunciation feature on the profile card in Microsoft Teams and Microsoft Outlook. This new feature helps promote diversity by giving working colleagues relevant information about each other. Names are a crucial part of a person’s identity. The incorrect pronunciation of a person’s name can lead to anxiety and offense in some cases. Correctly pronouncing a person’s name helps to create an inclusive environment.

This message is associated with Microsoft 365 Roadmap ID 420329.

Pronunciation data is stored in each user's mailbox until the user deletes the recording. Learn more: Data Residency for Exchange Online - Microsoft 365 Enterprise | Microsoft Learn

This message applies to Teams for Windows desktop, Teams for Mac desktop, new Outlook for Windows desktop, and new Outlook for web.

When this will happen:

Targeted Release: We will begin rolling out mid-November 2024 and expect to complete by late November 2024.

General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out late March 2025 (previously mid-January) and expect to complete by mid-May 2025 (previously late April).

How this will affect your organization:

After this rollout, users can record and share the correct pronunciation of their name on their profile card. With a click, users can play and listen to name pronunciations recorded by their colleagues.

To open a profile card in Outlook, double-click a name in the To or From field in any sent or received email.

To open your profile card in Teams, select your profile photo in the upper right corner of the screen, and then select your name.

To listen to a colleague's recorded pronunciation, select the speaker icon on their profile card:

To record the pronunciation of a name, open your profile card in Outlook or Teams, and select the microphone icon:

What you need to do to prepare:

This feature is off by default. As an admin, you can enable the feature in Microsoft Graph using these instructions: namePronunciationSettings resource type - Microsoft Graph beta | Microsoft Learn

Before rollout, we will update this post with revised documentation.

You may want to notify your users about this change and update any relevant documentation.

#newoutlookforwindows