MC926892 - Microsoft Outlook: Sync folder order

Updated April 18, 2025: We have updated the rollout timeline below. Thank you for your patience.

The order of folders in Microsoft Outlook mobile will now sync to match the folder order on Outlook web, Mac, and Windows platforms. 

This message is associated with Microsoft 365 Roadmap ID 422816.

When this will happen:

General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early May 2025 (previously mid-April) and expect to complete by late June (previously mid-May).

Users will now see an updated folder order on their mobile devices that reflects the folder order on Outlook web and desktop platforms. If users want to re-order the folders, they must do so on Outlook for the web, Mac, and Windows devices, as folder re-ordering is currently not supported on mobile devices. 

This feature is on by default and cannot be turned off. 

What you need to do to prepare:

This rollout will happen automatically with no admin action required. You may want to notify your users about this change and update any relevant documentation as appropriate.