MC985472 - General Availability of Direct Routing Phone Number Inventory

Updated January 23, 2025: We have updated the content. Thank you for your patience.

We are excited to announce the public release of Direct Routing (DR) Inventory for all Microsoft Teams Phone customers. This feature allows you to manage both assigned and unassigned DR phone numbers within Microsoft Teams Phone Number management. It simplifies managing and assigning DR phone numbers via Teams PowerShell cmdlet. The feature is also current in preview in Teams Admin Center and will be released to all customers in mid-February 2025. 

This new feature introduces a change in behavior for unassigned Direct Routing phone numbers in Teams Phone Number management. When unassigned, a Direct Routing phone number will no longer be removed from the Teams telephone number management storage. If for any reason you do not wish to keep the Direct Routing phone numbers in Microsoft's Teams telephone number management storage, please use New-CsOnlineTelephoneNumberReleaseOrder to release the unassigned Direct Routing phone numbers.

When this will happen:

General Availability (Worldwide, GCC): We have already rolled out the feature and available for use via Teams PowerShell cmdlets. 

How this will affect your organization:

When unassigned, a Direct Routing phone number will no longer be removed from the Teams telephone number management storage. If for any reason you do not wish to keep the Direct Routing phone numbers in Microsoft's Teams telephone number management storage, please use New-CsOnlineTelephoneNumberReleaseOrder to release the unassigned Direct Routing phone numbers.

What you need to do to prepare:

No action required. Please review the details of this feature in our public documentation. 

Detailed instructions on how to use these cmdlets are provided in New-CsOnlineDirectRoutingTelephoneNumberUploadOrder, New-CsOnlineTelephoneNumberReleaseOrder, and Get-CsOnlineTelephoneNumberOrder