Network and Verified admins can setup specific keywords to monitor across conversations in their network. The enhancements include a new, modern experience of the existing functionality.
Description
Network and Verified admins can setup specific keywords to monitor across conversations in their network. The enhancements include a new, modern experience of the existing functionality.
Keyword monitoring will now accessible in the new communications dashboard experience within the advanced moderation page. The feature is no longer available in the Engage admin center.