M365 Archive

RM499156 - Microsoft Intune: Intune Suite - Support approvals can now be requested by non-primary users of a device.

Microsoft 365 Roadmap

Roadmap ID

499156

View in M365 Roadmap

Status

In development

Release

General Availability

Last Updated

Oct 1, 2025

Published Jul 25, 2025

Platforms

Desktop

Service

Microsoft Intune

Tag

In development
General Availability
Worldwide (Standard Multi-Tenant)
GCC
GCC High
DoD

Cloud

DoD
GCC
GCC High
Worldwide (Standard Multi-Tenant)

Summary

We're updating Endpoint Privilege Management to allow users who are not assigned as the primary user of a device to initiate support approval requests. Previously, these requests would fail, but with this change, they will be processed successfully.

Description

We're updating Endpoint Privilege Management to allow users who are not assigned as the primary user of a device to initiate support approval requests. Previously, these requests would fail, but with this change, they will be processed successfully.

GA date: November CY2025