M365 Archive

RM513279 - Microsoft Copilot (Microsoft 365): [Copilot Extensibility] Customers can connect M365 Copilot with Zendesk Help Center to retrieve support articles and FAQs with Copilot Connector

Microsoft 365 Roadmap

Roadmap ID

513279

View in M365 Roadmap

Status

Launched

Release

General Availability

Last Updated

Mar 12, 2026

Published Oct 13, 2025

Platforms

Web

Service

Microsoft Copilot (Microsoft 365)

Tag

Launched
General Availability
Worldwide (Standard Multi-Tenant)

Cloud

Worldwide (Standard Multi-Tenant)

Summary

Customers can connect M365 Copilot with Zendesk Help Center to retrieve support articles and FAQs with Copilot Connector

Description

Customers can connect M365 Copilot with Zendesk Help Center to retrieve support articles and FAQs with Copilot Connector

GA date: December CY2025