M365 Archive

RM515157 - Microsoft Copilot (Microsoft 365): [Copilot Extensibility] Customers can connect M365 Copilot with Zendesk Tickets to triage and resolve customer issues with Copilot Connector

Microsoft 365 Roadmap

Summary

Customers can connect M365 Copilot with Zendesk Tickets to triage and resolve customer issues with Copilot Connector.

Roadmap ID

515157

View in M365 Roadmap

Published

Oct 23, 2025

Status

In development

Release

General Availability

Platforms

Web

Service

Microsoft Copilot (Microsoft 365)

Tag

In development
General Availability
Worldwide (Standard Multi-Tenant)

Cloud

Worldwide (Standard Multi-Tenant)

Description

Customers can connect M365 Copilot with Zendesk Tickets to triage and resolve customer issues with Copilot Connector.

GA date: December CY2025