M365 Archive

RM565218 - Microsoft Teams: Queues app for Microsoft Teams in GCC High

Microsoft 365 Roadmap

Summary

We’re excited to announce that the Queues app is now available in the GCC High cloud. This Teams-native app helps organizations manage customer engagements more efficiently by bringing advanced call queue and auto attendant capabilities directly into Teams. Queues app is a Teams Premium feature. For more information about Queues app, including licensing information, please see Manage Queues app for Microsoft Teams in your organization.

Roadmap ID

565218

View in M365 Roadmap

Published

Jun 9, 2026

Status

In development

Release

General Availability

Platforms

Desktop
Mac

Service

Microsoft Teams

Tag

In development
General Availability
Worldwide (Standard Multi-Tenant)
GCC High

Cloud

GCC High
Worldwide (Standard Multi-Tenant)

Description

We’re excited to announce that the Queues app is now available in the GCC High cloud. This Teams-native app helps organizations manage customer engagements more efficiently by bringing advanced call queue and auto attendant capabilities directly into Teams. Queues app is a Teams Premium feature. For more information about Queues app, including licensing information, please see Manage Queues app for Microsoft Teams in your organization.

GA date: July CY2026