RM565218 - Microsoft Teams: Queues app for Microsoft Teams in GCC High and DoD

Microsoft 365 Roadmap

Summary

We’re excited to announce that the Queues app is now available in the GCC High and DoD clouds. This Teams-native app helps organizations manage customer engagements more efficiently by bringing advanced call queue and auto attendant capabilities directly into Teams. Queues app is a Teams Premium feature. For more information about Queues app, including licensing information, please see Manage Queues app for Microsoft Teams in your organization.

Last Updated

Aug 11, 2026

Published Jun 9, 2026

View version history

Status

Launched

Release

General Availability

Platforms

Desktop
Mac

Service

Microsoft Teams

Tag

Launched
General Availability
GCC High
DoD

Cloud

DoD
GCC High

Description

We’re excited to announce that the Queues app is now available in the GCC High and DoD clouds. This Teams-native app helps organizations manage customer engagements more efficiently by bringing advanced call queue and auto attendant capabilities directly into Teams. Queues app is a Teams Premium feature. For more information about Queues app, including licensing information, please see Manage Queues app for Microsoft Teams in your organization.

GA date: July CY2026

Version history

5 versions tracked

Updated 4 times since Jun 9, 2026. Microsoft Message Center only ever shows the current version; this archive preserves the history.

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  1. Aug 11, 2026 · 10:53 PMLatest · v5

    Changed: Tags, Status

  2. Jul 16, 2026 · 11:08 PMv4

    Changed: Tags, Status

  3. Jun 16, 2026 · 11:00 PMv3

    Changed: Title, Body, Tags

  4. Jun 10, 2026 · 11:00 PMv2

    Changed: Tags

  5. Jun 9, 2026 · 08:46 PMOriginal · v1

    Changed: Initial version