M365 Archive

RM567457 - Microsoft Teams: View and manage auto attendant shared voicemails directly in the Queues app

Microsoft 365 Roadmap

Summary

Calls to an Auto Attendant that are routed to voicemail will now appear directly within Queues app. This enables organizations to manage shared Auto Attendant voicemails in a centralized experience, making it easier for teams to track, triage, and respond to customer messages.

Roadmap ID

567457

View in M365 Roadmap

Last Updated

Aug 3, 2026

Published Jul 14, 2026

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Status

Rolling out

Release

General Availability
Targeted Release

Platforms

Desktop
Mac

Service

Microsoft Teams

Tag

Rolling out
General Availability
Targeted Release
Worldwide (Standard Multi-Tenant)
GCC

Cloud

GCC
Worldwide (Standard Multi-Tenant)

Description

Calls to an Auto Attendant that are routed to voicemail will now appear directly within Queues app. This enables organizations to manage shared Auto Attendant voicemails in a centralized experience, making it easier for teams to track, triage, and respond to customer messages.

GA date: August CY2026

Version history

3 versions tracked

Updated 2 times since Jul 14, 2026. Microsoft Message Center only ever shows the current version; this archive preserves the history.

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  1. Aug 3, 2026 · 10:55 PMLatest · v3

    Changed: Tags, Status

  2. Jul 15, 2026 · 10:55 PMv2

    Changed: Tags, Release phase

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  3. Jul 14, 2026 · 10:41 PMOriginal · v1

    Changed: Initial version

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