M365 Archive

RM567884 - Microsoft Teams: External phone call routing (GCC High, DoD)

Microsoft 365 Roadmap

Summary

External call routing will provide users the ability to redirect all external phone calls to either voicemail or their unanswered settings.

Roadmap ID

567884

View in M365 Roadmap

Published

Jul 17, 2026

Status

In development

Release

General Availability

Platforms

Desktop
Mac

Service

Microsoft Teams

Tag

In development
General Availability
GCC High
DoD

Cloud

DoD
GCC High

Description

External call routing will provide users the ability to redirect all external phone calls to either voicemail or their unanswered settings.

GA date: September CY2026