M365 Archive

RM567884 - Microsoft Teams: External phone call routing (GCC High, DoD)

Microsoft 365 Roadmap

Summary

External call routing will provide users the ability to redirect all external phone calls to either voicemail or their unanswered settings.

Roadmap ID

567884

View in M365 Roadmap

Last Updated

Sep 16, 2026

Published Jul 17, 2026

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Status

Rolling out

Release

General Availability

Platforms

Desktop
Mac

Service

Microsoft Teams

Tag

Rolling out
General Availability
GCC High
DoD

Cloud

DoD
GCC High

Description

External call routing will provide users the ability to redirect all external phone calls to either voicemail or their unanswered settings.

GA date: September CY2026

Version history

2 versions tracked

Updated 1 time since Jul 17, 2026. Microsoft Message Center only ever shows the current version; this archive preserves the history.

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  1. Sep 16, 2026 · 10:57 PMLatest · v2

    Changed: Tags, Status

  2. Jul 17, 2026 · 10:12 PMOriginal · v1

    Changed: Initial version

    View this versionCompare to latest