NewYou can now like and comment on Message Center posts.See how it works
M365 Archive

RM567884 - Microsoft Teams: External phone call routing (GCC High, DoD)

Microsoft 365 Roadmap

Summary

External call routing will provide users the ability to redirect all external phone calls to either voicemail or their unanswered settings.

Discussionpowered by zap.ms

Roadmap ID

567884

View in M365 Roadmap

Last Updated

Oct 19, 2026

Published Jul 17, 2026

View version history

Status

Launched

Release

General Availability

Platforms

Desktop
Mac

Service

Microsoft Teams

Tag

Launched
General Availability
GCC High
DoD

Cloud

DoD
GCC High

Description

External call routing will provide users the ability to redirect all external phone calls to either voicemail or their unanswered settings.

GA date: September CY2026

Discussion

All Message Center discussions

Version history

3 versions tracked

Updated 2 times since Jul 17, 2026. Microsoft only ever shows the current version; this archive preserves the history.

Compare latest to previous (v2)Compare latest to original (v1)

Compare any two versions

From
To
  1. Oct 19, 2026 · 11:15 PMLatest · v3

    Changed: Tags, Status

  2. Sep 16, 2026 · 10:57 PMv2

    Changed: Tags, Status

    View this versionCompare to latest
  3. Jul 17, 2026 · 10:12 PMOriginal · v1

    Changed: Initial version

    View this versionCompare to latest