RM573703 - Dynamics 365 Commerce: Design receipts using a modern, web-based designer in headquarters and print them on A4 paper or thermal printers from Store Commerce, supporting B2B scenarios

Microsoft 365 Roadmap

Summary

Applies to: Point of Sale (Store Commerce app and web), Commerce headquarters receipt format designer, Hardware Station, and Commerce Scale Unit.

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Published

Nov 11, 2026

Status

In development

Release

General Availability
Preview

Platforms

Web

Service

Dynamics 365 Commerce

Tag

In development
General Availability
Preview
Worldwide (Standard Multi-Tenant)

Cloud

Worldwide (Standard Multi-Tenant)

Description

Applies to: Point of Sale (Store Commerce app and web), Commerce headquarters receipt format designer, Hardware Station, and Commerce Scale Unit.

The modern receipt designer introduces a React-based designer in headquarters at Retail and Commerce > Channel setup > POS setup > POS > Receipt formats > Designer. Users can author receipts in the browser with live preview, without installing the legacy desktop designer host. The legacy designer remains available for existing formats.

The feature adds a new receipt schema in RetailFormLayout, syncs it to the channel database, and uses ReceiptService v2 to return structured, platform-agnostic receipt data. Store Commerce, Hardware Station, and print components consume the same payload. A4 layouts use structured-to-platform conversion, while thermal layouts continue through OPOS, network printer, and Windows printer paths with compatible public print APIs.

A single receipt format can target both A4 and thermal printers, enabling B2B and trade-counter invoice printing from POS. The designer also supports strikethrough pricing, reprint indicators with date/time, EFT/card details in the main receipt flow, and custom fields.

Enable the feature flag to save new formats in the new schema and show the modern designer. Existing formats, Hardware Station extensions, and print integrations continue working when it is off. Admins enable the flag, author or migrate formats, and run the standard Commerce distribution job.

GA date: December CY2026

Preview date: September CY2026