RM575282 - Microsoft Contact Center Intelligence: Connect existing agents from Azure Foundry to agents in CCI

The new Contact Center Intelligence Conversational Agent Builder allows users to connect existing agents from Azure Foundry to be used as connected agents for agents in CCI. The CCI agent routes queries to the connected Foundry agent, and responds back to the user in either text or speech (via text-to-speech).

GA date: November CY2026

Preview date: October CY2026