This feature includes:
Cross-legal entity fulfillment groups: Define fulfillment groups that include warehouses and stores from multiple legal entities, enabling distributed order management (DOM) to select the best fulfillment location across the enterprise.
Inventory visibility: DOM can access inventory data from warehouses in different legal entities, ensuring accurate sourcing decisions.
Intercompany order automation: When you select a cross-legal entity warehouse, the system automatically creates intercompany orders and manages the fulfillment chain, including exception handling and reassignment scenarios.
Point of sale support: Orders assigned to stores in other legal entities are visible and can be fulfilled at those stores, with accurate customer details displayed.
Enhanced profiles and rules: DOM profiles and rules are updated to support cross-legal entity strategies, removing single-entity constraints and improving configuration flexibility.
Direct delivery: Supports direct delivery fulfillment method.
Business Value:
By automating cross-legal entity order fulfillment, retailers can source, promise, and deliver orders from the most optimal location regardless of company boundaries. It reduces manual intervention, accelerates delivery, and enables true omnichannel experiences, directly addressing the needs of global and multiband retailers.
Enabled for:
Enabled by admins/makers/marketers for end users
GA date: December CY2026
Preview date: May CY2026