This feature enhancement extends the standard credit management framework to all Commerce orders across channels, ensuring the consistent application of credit policies between Commerce and Supply Chain Management. During order fulfillment, Commerce channels including call center and POS adhere to defined credit management blocking rules to determine whether an order should be placed on credit hold for review. For order capture scenarios, POS and Commerce e-commerce continue to rely on the existing Check credit limit on sales order configuration in credit and collections parameters to evaluate whether a credit limit check should be performed at order placement.
To use these capabilities, store administrators must enable a new Enable credit management for Commerce orders feature flag in the Commerce headquarters Feature management workspace.
Two exceptions to standard credit limit validation remain in place:
Cash-and-carry transactions paid on credit continue to be blocked when the customer’s available credit is insufficient, ensuring that on‑account purchases can't bypass credit policies.
Customer orders using a carry-out mode of delivery continue to be marked as Exclude from credit management, because these orders are partially invoiced immediately when the customer pays for items they carry out at the point of sale.
This feature enhancement ensures unified and predictable credit governance across all Commerce channels, while respecting scenarios that require operational exceptions.
Business Value:
Credit limit management is essential for business-to-business (B2B) organizations because most transactions occur on accounts, often involving large orders, long fulfillment cycles, and repeat purchasing. By enforcing well‑defined credit limits and blocking rules, your organization can control financial risk, prevent bad debt, and maintain healthy cash flow, ensuring that open orders, uninvoiced orders, and outstanding balances are all factored into a buyer’s available credit.
Before this feature enhancement, unlike Supply Chain Management orders, Commerce orders didn't follow the standard credit management capabilities. This resulted in different order processing flows that required customization to make order processing consistent.
This feature ensures consistent credit policies for customers using both Supply Chain Management and Commerce orders, reducing operational complexity and eliminating costly customizations.
Enabled for:
Enabled by admins/makers/marketers for end users
More info: https://learn.microsoft.com/en-us/dynamics365/commerce/customer-orders-overview#use-credit-management-for-commerce-orders
GA date: June CY2026
Preview date: April CY2026