RM577405 - Dynamics 365 Commerce: Author Commerce receipt formats with Copilot Cowork

Microsoft 365 Roadmap

Summary

Use natural language in Copilot Cowork to create, update, translate, and check Commerce receipt layouts using existing formats in headquarters.

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Published

Oct 22, 2026

Status

In development

Release

General Availability
Preview

Platforms

Web

Service

Dynamics 365 Commerce

Tag

In development
General Availability
Preview
Worldwide (Standard Multi-Tenant)

Cloud

Worldwide (Standard Multi-Tenant)

Description

Use natural language in Copilot Cowork to create, update, translate, and check Commerce receipt layouts using existing formats in headquarters.

The Commerce receipt format designer skill lets authorized users work with receipt layouts through natural-language requests in Copilot Cowork, using receipt configuration in Dynamics 365 Commerce headquarters. It applies to receipt formats used by Store Commerce point of sale (POS).

Users can:

Create and adapt formats: Start from an existing format in the modern Receipt designer representation, create a new format, or request changes to an existing target.

Edit receipt sections: Modify header, line, and footer content, field positions, alignment, and supported formatting.

Translate and personalize content: Translate static labels and add user-supplied text while preserving dynamic fields. Missing business details are identified rather than invented.

Check layouts without changing them: Request structural or geometry checks that identify overlaps, width violations, and truncation risks, with findings and suggested remediation.

Verify saved changes: Review the resulting format and changes, with saved configuration re-read to confirm the requested update. Creating a format from a source preserves that source.

The skill is available automatically to authorized Copilot Cowork users. Users describe the source format and desired outcome, resolve any source or target ambiguity, and review the results. A Commerce administrator ensures appropriate headquarters access and that the source format is available in the modern structured representation.

Structural checks do not establish visual appearance, barcode scanability, runtime values, or legal and fiscal compliance. Users review the layout in the Receipt designer and perform appropriate test printing before operational use. Assigning formats to receipt profiles or printers and printing or reprinting transactions are separate setup and operational workflows.

GA date: December CY2026

Preview date: October CY2026