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M365 Archive

RM578858 - Microsoft Teams: Shared call history in the Queues app on Mobile

Microsoft 365 Roadmap

Summary

Calling reps and Supervisor leads can view shared call history for their call queues in the Queues app on Mobile, helping them track call activity, review call details, and coordinate customer follow-ups while on the go.

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Roadmap ID

578858

View in M365 Roadmap

Published

Nov 4, 2026

Status

In development

Release

General Availability

Platforms

Android
iOS

Service

Microsoft Teams

Tag

In development
General Availability
Worldwide (Standard Multi-Tenant)

Cloud

Worldwide (Standard Multi-Tenant)

Description

Calling reps and Supervisor leads can view shared call history for their call queues in the Queues app on Mobile, helping them track call activity, review call details, and coordinate customer follow-ups while on the go.

GA date: December CY2026

Discussion

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