RM578863 - Dynamics 365 Customer Insights - Journeys: Build audiences faster with reusable segment templates

Microsoft 365 Roadmap

Summary

Segment templates help you build audiences without recreating queries for each campaign. Choose a built-in template for common scenarios such as event attendance or email engagement, or save your own segment query as a reusable custom template. Add placeholders with hint text to guide marketers through entering campaign-specific values, reducing repetitive setup while keeping audience criteria consistent.

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Published

Nov 12, 2026

Status

In development

Release

General Availability

Platforms

Web

Service

Dynamics 365 Customer Insights - Journeys

Tag

In development
General Availability
Worldwide (Standard Multi-Tenant)

Cloud

Worldwide (Standard Multi-Tenant)

Description

Segment templates help you build audiences without recreating queries for each campaign. Choose a built-in template for common scenarios such as event attendance or email engagement, or save your own segment query as a reusable custom template. Add placeholders with hint text to guide marketers through entering campaign-specific values, reducing repetitive setup while keeping audience criteria consistent.

GA date: November CY2026