Back to latest version
Comparing Aug 20, 2025 latest (Sep 12, 2025) Swap

MC1138239 - Outlook Mobile : Copilot Chat overlay coming to iOS and Android

Message Center

Metadata at latest

Last Updated

Sep 12, 2025

Published Aug 20, 2025

Service

Microsoft 365 for the web

Tag

Updated message
New feature
User impact
Admin impact

Metadata changes

Tags
Admin impact, New feature, User impactAdmin impact, New feature, Updated message, User impact

Body changes

removed textadded text

Updated September 12, 2025: We have updated the timeline. Thank you for your patience.

Introduction

Outlook Mobile is introducing a new Copilot Chat overlay experience for iOS and Android devices. This enhancement allows users to interact with Copilot while continuing to use their email, calendar, and contacts. The overlay is context-aware, enabling users to ask Copilot questions about the content currently on their screen. Users with Microsoft 365 Copilot licenses will benefit from richer, personalized responses powered by Microsoft 365 Graph.

When this will happen

General Availability (Worldwide, GCC, GCCH, and DoD): We will begin rolling out in earlylate September 2025 (previously early September) and expect to complete by early March 2026.

How this affects your organization

Once rolled out, all users will receive the new Copilot Chat overlay experience in Outlook Mobile by default. This update does not change Copilot Chat availability at the organization or user level. Existing licensing and admin controls remain unchanged.

Copilot Chat overlay in Outlook Mobile (iOS) - Interact with Copilot while viewing email content for contextual assistance:

 user settings

Copilot Chat overlay in Outlook Mobile (Android) - Seamless access to Copilot via the bottom navigation bar to ask questions about on-screen content:

 user settings

What you can do to prepare

No action is required.

Compliance considerations

Compliance areaImpact
Does the change introduce or significantly modify AI/ML or agent capabilities that interact with or provide access to customer data?The Copilot Chat overlay introduces context-aware AI capabilities that analyze on-screen content to provide personalized responses.
Does the change provide end users any new way of interacting with generative AI?Users can now interact with Copilot directly within Outlook Mobile via an overlay, enhancing usability and contextual relevance.