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MC1311978 - Classic Outlook for Windows: User-initiated insights with Copilot

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Last Updated

Aug 7, 2026

Published May 15, 2026

Service

Microsoft 365 Copilot Chat

Tag

Updated message
New feature
User impact

Platforms

Desktop

Metadata changes

Tags
New feature, User impactNew feature, Updated message, User impact
End date
Jul 30, 2026Oct 30, 2026

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Updated August 7, 2026: We have updated the timeline. Thank you for your patience. 

Introduction

We're introducing User Initiated Insights in Copilot for classic Outlook for Windows, enabling users to manually select text within an email and prompt Copilot to provide contextual insights. This enhancement gives users greater control over when and how Copilot assists them, improving productivity, clarity, and decision-making directly within their workflow.

This message is associated with Roadmap ID 508524.

When this will happen:

  • Public Preview (Worldwide): We began rolling out in early May 2026 and expect to complete by late May 2026.
  • General Availability (Worldwide): We will begin rolling out in early JuneSeptember 2026 (previously early June) and expect to complete by end of September 2026 (previously late June 2026June).

How this affects your organization:

Who is affected:

  • Users with Microsoft 365 Copilot capabilities
  • Organizations using classic Outlook for Windows

What will happen:

  • Users will be able to highlight text in emails and invoke Copilot to generate insights.
  • Screenshot: When text is highlighted in an email, an Explain This button appears to provide additional context:

    Email message with text highlighted and a button that says, 'Explain this.'

  • Functionality is built into the Outlook experience and does not require a separate add-in.
  • The feature will be on by default for eligible users.
  • Existing Microsoft 365 security, compliance, and data protection policies continue to apply.

What you can do to prepare:

  • If you do not want users to access this feature, remove or restrict Copilot capabilities.
  • Verify users are running the latest version of classic Outlook for Windows.
  • Inform helpdesk and support staff about this new Copilot interaction model.
  • Communicate to users how to select text and invoke Copilot for contextual insights.

Learn more:

Compliance considerations:

Compliance areaExplanation
Introduces AI/ML capabilities interacting with customer data.The feature enables Copilot to process user-selected email content to generate insights.
Provides a new way for users to interact with generative AI.Users can invoke Copilot directly by selecting text within emails.
Allows users to enable or disable the feature at use time.Users control invocation by choosing when to select text and engage Copilot.