MC674247 - Microsoft Intune ending support for Android device administrator on devices with GMS access in August 2024

Service

Microsoft Intune

Last Updated

Jun 21, 2024

Published Sep 7, 2023

Tag

Major change
Updated message
Admin impact
Retirement

Summary

Microsoft Intune will end support for Android device administrator on devices with GMS access on December 31, 2024. Users should stop enrolling devices with this method and migrate to alternative management methods. Intune will not update or support these devices after the end date.

More information

Updated June 21, 2024: We have updated the timing below. Thank you for your patience.

Google has deprecated Android device administrator management, continues to remove management capabilities, and no longer provides fixes or improvements. Due to these changes, Intune will be ending support for Android device administrator management on devices with access to Google Mobile Services (GMS) beginning Decenber 31, 2024. Until that time, we will support device administrator management on devices running Android 14 and earlier. For more details, read the blog: https://aka.ms/Intune-Android-DA-blog.

How this will affect your organization:

After Intune ends support for Android device administrator, devices with access to GMS will be impacted in the following ways:

  1. Users will not be able to enroll devices with Android device administrator.
  2. Intune will not make changes or updates to Android device administrator management, such as bug fixes, security fixes, or fixes to address changes in new Android versions.
  3. Intune technical support will no longer support these devices.

What you need to do to prepare:

Stop enrolling devices into Android device administrator and migrate impacted devices to other management methods. You can check your Intune reporting to see which devices or users may be affected. Go to Devices > All devices and filter the OS column to Android (device administrator) to see the list of devices.

Read the blog, Microsoft Intune ending support for Android device administrator on devices with GMS in August 2024, for our recommended alternative Android device management methods and information about the impact to devices without access to GMS.