MC902778 - Microsoft Intune ending support for Android device administrator on devices with GMS access

Service

Microsoft Intune

Last Updated

Oct 23, 2024

Published Oct 1, 2024

Tag

Major change
Updated message
Admin impact
Retirement

Act by

Dec 31, 2024

Summary

Microsoft Intune will end support for Android device administrator on devices with Google Mobile Services access by December 31, 2024. Users should stop enrolling devices with this method and migrate to alternative management methods. Intune will not update or support these devices after the end date.

More information

Updated October 22, 2024: We have updated the content. Thank you for your patience.

As mentioned in MC726113/MC674247, Google has deprecated Android device administrator management, continues to remove management capabilities, and no longer provides fixes or improvements. Due to these changes, Intune will be ending support for Android device administrator management on devices with access to Google Mobile Services (GMS) beginning December 31, 2024. Until that time, we will support device administrator management on devices running Android 14 and earlier. For more details, read the blog: https://aka.ms/Intune-Android-DA-blog.

How this will affect your organization:

After Intune ends support for Android device administrator, devices with access to GMS will be impacted in the following ways:

  1. Intune will not make changes or updates to Android device administrator management, such as bug fixes, security fixes, or fixes to address changes in new Android versions.
  2. Intune technical support will no longer support these devices.

What you need to do to prepare:

Stop enrolling devices into Android device administrator and migrate impacted devices to other management methods. You can check your Intune reporting to see which devices or users may be affected. Go to Devices > All devices and filter the OS column to Android (device administrator) to see the list of devices.

Read the blog, Microsoft Intune ending support for Android device administrator on devices with GMS in December 2024, for our recommended alternative Android device management methods and information about the impact to devices without access to GMS.